TERMS OF SALE
Exentiae srl – Via Messina N°. 244 95125 Catania (CT), it is the owner of www.exentiae.it site.
The contract between Exentiae srl and the Customer shall be concluded with the acceptance, even partial, by Exentiae. This acceptance is automatic, unless otherwise communicated to the client. Placing an order in the manner provided, you represent that you have read all information provided to him during the purchase procedure and accept the general conditions and payment.
The correct order is confirmed by Exentiae through an e-mail, sent to the email address supplied by the customer. This confirmation message will contain an order number, to be used in any further communication with Exentiae. The message will include all data entered by the customer who agrees to verify the correctness and to communicate promptly any corrections. In the case of non-acceptance, Exentiae ensure timely notification to the customer.
Exentiae will invoice of the material, sending it via e-mail to the order, under Article 14 of Presidential Decree 445/2000 and DL 52/2004. For the issuance of the invoice, to the information provided by the Customer. No change in the bill will be possible after the issuance thereof.
The minimum amount of each order is fixed at 20.00 euro, VAT included. The purchase system will not allow you to validate orders below that amount.
RIGHT OF WITHDRAWAL
Purchases made on Exentiae as all purchases remotely via telephone or correspondence, since they occur outside of business premises are protected by Decree LGS. 206/05, which provides for the possibility for the consumer to exercise the right of withdrawal.
The consumer may exercise the right of withdrawal within 10 working days from receipt of goods.
This right is the right to return goods purchased from the supplier without penalty and without giving any reason, the resulting refund of the purchase price, duly deducted from the shipping costs incurred in the first shipment.
The right of withdrawal applies to natural persons acting for purposes not related to his professional activities. They are therefore excluded from the right to cancel purchases made by retailers and companies, ie those orders where a reference to VAT in module has been inserted.
DEFECTS OF CONFORMITY
Upon delivery the buyer must inspect the products and, if abnormal findings or apparent defects, must notify at spigashop within 2 days from receipt of goods. In case of lack of conformity, report in section “CONTACT” of our website, indicating the order id and attaching a photo of the product with details on the defect, Spigaltex srl will restore the conformity by replacement of the purchased or rebate of the amount as appropriate.
The product replacement times depend solely on the policies of the manufacturer and no damage can be obtained from Exentiae for any delay in performing replacements.
The sales contract between the customer Exentiae is concluded in Italy and regulated by Italian law. For the solution of civil and criminal litigation arising from the conclusion of this sale contract, if the customer is a consumer, the local jurisdiction is that of the reference hole of his town of residence.
Any complaint must be addressed to Exentiae srl – Via Messina No. 244 95125 Catania (CT).